Privacy Policy

Effective date: February 8th, 2023

At PERFECTOMY LLC (“Perfectomy,” “we,” or “us”), we are committed to protecting your privacy and we take great care with your personal information that we gather when you access or use Perfectomy.com and related websites, applications, and services owned and operated by Perfectomy and that link to this Privacy Policy (collectively, the “Services”). 

Your privacy is important to us. Please read this Privacy Notice carefully to learn how we collect, use, share, and otherwise process information relating to individuals (“Personal Data”), and to learn about your rights and choices regarding your Personal Data.

Perfectomy is the controller of your Personal Data as described in this Privacy Notice, unless specified otherwise. This Privacy Notice applies to the collection and processing of Personal Data collected by us when you visit our website that links to this Privacy Notice; use our online products and services as an authorized user where we act as a controller of your Personal Data; visit our branded social media pages; visit our facilities; communicate with us (including emails, phone calls, texts or fax); or register for, attend or take part in our Services. 

Collection of Personal Data

We collect three types of Personal Data from you:

• Information You Provide: We collect and record any information that you provide to us directly, including any personal identifiers, professional or employment-related information, financial account information, commercial information, visual information, or internet activity information that you provide to us through this website or other medium.
• Information We Collect Automatically: We automatically collect and store information about your use of our websites and our Services. To do so, we may use cookie technology and other online identifiers to track your IP address, web browser, geolocation, or your activity on our site.
• Other Information We Collect: We may combine data from other sources with Personal Data we collect from you. These other sources may be from third parties or from publicly available sources. This may include information related to your employment, education, commercial interactions, and internet activity.

In some cases, the collection and processing of Personal Data is required for you to receive Services. Personal Data does not include information that is anonymized or aggregated such that you cannot be identified from it.

If you provide us or any of our service providers with any Personal Data relating to other individuals, you represent that you have the authority to do so and have obtained any necessary consent for the information to be used in accordance with this Privacy Notice. If you believe that your Personal Data has been provided to us improperly or want to exercise your rights relating to your Personal Data, please contact us by using the information in Contact Us section.

HIPAA and PHI: Certain demographic, health and/or health-related information that Perfectomy collects about you as part of providing the Services to our Healthcare Providers may be “protected health information” or “PHI” and governed by the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”). Specifically, when (i) Perfectomy is providing administrative, operational and other services to a Health Care Provider and this Healthcare Provider is a “Covered Entity” (as such term is defined in HIPAA); and (ii) in order to provide those services, Perfectomy receives identifiable information about a User on behalf of the Healthcare Provider, Perfectomy is acting as a “Business Associate” (as such term is defined in HIPAA) of the Health Care Provider, and this identifiable information is regulated as PHI. HIPAA provides specific protections for the privacy and security of PHI and restricts how PHI is used and disclosed. HIPAA does not apply to Personal Data (defined herein) that is not PHI. Personal data that a User provides to Perfectomy when Perfectomy is not acting as a Business Associate is not PHI. To provide just a few examples, when you (i) create an account, (ii) search for Healthcare Providers or available appointments with Healthcare Providers, (iii) complete general medical history forms that are not required by or provided by a particular Healthcare Provider (“General Medical History Forms”); (iv) post reviews; or (v) provide device/IP Information or Web Analytics information by browsing our websites. To learn more, check out our HIPAA Policy. 

Processing and Use of Personal Data

We process your Personal Data for the purposes listed below. Where required by law, we obtain your consent to use and process your Personal Data for these purposes. Otherwise, we rely on another authorized legal basis (including but not limited to the (a) performance of a contract or (b) legitimate interest) to collect and process your Personal Data.

• Providing our services and website access: We process your Personal Data to ensure both you and we meet our obligations under the applicable contract, Terms of Use, or service agreement, to project demand, and to improve our offerings; absent a contract, we process your Personal Data to further our legitimate interest in operating and improving our websites and Services.
• Securing our websites and Services: We process your Personal Data as part of our efforts to maintain, monitor and secure our website and Services. This may include aggregating data, verifying accounts, investigating suspicious activity, and enforcing our terms and policies to the extent necessary to further our legitimate interest in maintaining a safe and secure website, products and services and in protecting our rights and the rights of others.
• User Account Management: If you have registered for an account with us, we process your Personal Data to manage your user account for the purpose of meeting our obligations to you according to applicable contract or Terms of Use.
• Responding to contact requests: If you contact us electronically or by phone, we process your Personal Data to perform our contract with you or to the extent it is necessary for our legitimate interest in responding to your inquiry and communicating with you. We may record and process communications for training, quality assurance, and administration purposes. If required under applicable law, we will obtain your prior consent or give you the option to object to a call being recorded.
• Managing payments: We may process your financial information and other Personal Data to verify that information and to collect payments to the extent that doing so is required to perform our contract with you.
• Tracking office visitors: If you visit our facilities, we may process your Personal Data for security, health, or safety reasons to the extent such processing is necessary to further our legitimate interest in protecting our offices and our confidential information against unauthorized access.
• Marketing and Advertising: We may process your Personal Data to advertise to you, conduct market research, and to provide other personalized content based upon your Personal Data to the extent it is necessary for our legitimate interest in advertising our websites, services or products. Where legally required, we will obtain your consent before engaging in any marketing or advertising.
• Complying with legal and safety obligations: We process your Personal Data when cooperating with public and government authorities, protecting our legal rights, conducting audits, and protecting against abuse of our services and products.

Protecting Personal Data

We take commercially reasonable precautions to protect the Personal Data in our possession from loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure or error-free. Personal Data you send to or from the website or via e-mail may not be secure, and we encourage you to contact us about more secure ways to share sensitive information when necessary. Where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them and to log out of any accounts you access after your sessions.

Your Individual Rights

You may have certain rights relating to your Personal Data based on applicable local data protection laws. Depending on the applicable laws these rights may include the right to:

• Request and receive copies of your Personal Data that we hold;
• Request additional information about how we process your Personal Data;
• Correct inaccurate or incomplete Personal Data (taking into account our use of it);
• Request deletion of your Personal Data;
• Restrict or object to our processing of your Personal Data. Where we process Personal Data for direct marketing purposes (either by us or third parties), you may not have to provide a specific reason for such objection;
• Require us (if possible) to transfer your Personal Data to another controller (i.e., data portability);
• Restrict certain disclosures of your Personal Data to third parties;
• Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects; and
• Withdraw your consent to the processing of your Personal Data (to the extent we base processing on consent and not on another lawful basis).

We will not discriminate against you, in any manner prohibited by applicable law, for exercising these rights. You may exercise these rights, to the extent applicable, by sending us an email at admin@perfectomy.com. 

Personal Data Retention

Personal Data will be stored for as long as the information is required to fulfill our legitimate business needs or the purposes for which the Personal Data was collected, or for such period as is required by law.

Disclosing Personal Data to Third Parties

We do not sell Personal Data about you to unrelated companies for their independent use. We share Personal Data with third parties in a manner consistent with our Terms of Use/Agreement with you. We may share your Personal Information with the categories of recipients described below:

• Perfectomy’s internal business divisions, subsidiaries, parent company and/or affiliates.
• Third party service providers or other entities that perform services on our behalf, help us provide you with our Services, and that otherwise support our relationship with you (such as shipping or direct mailing organizations). These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
• Law enforcement, government agencies, or other regulators to comply with law or legal requirements, to enforce our agreements, and to protect our rights and the property or safety of Perfectomy, our users, or third parties.
• Transactional parties if we, or some or all of our assets, acquire or are acquired by another entity, including through a sale or in connection with a bankruptcy.

Promotional and Marketing Policy

We may ask you to consent to being contacted by us for promotional and marketing purposes. However, you may opt-out of receiving promotional or marketing emails at any time by notifying us as a reply to any unwanted e-mail, by using the unsubscribe function in our newsletter, contacting us at admin@perfectomy.com.

Third-party Websites

The website may contain links to other third-party sites. When you click on one of these links you are visiting a website operated by someone other than us and the operator of that website may have a different privacy policy. We are not responsible for their individual privacy practices, so we encourage you to investigate the privacy policies of such third-party operators.

Children

Our website is not intended for children under 16 years of age. No one under age 16 may provide any information to us through this website. We do not knowingly collect Personal Data from children under 16. If you are under 16, do not access, use, or provide any information on the website or on or through any of its features. If we learn we have collected or received Personal Data from a child under 16 without parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us by sending us an email at admin@perfectomy.com.

Data Breaches

While every effort and measure is taken to reduce the risk of data breaches, we have dedicated controls and procedures in place for such situations, along with the procedures that are required to make notifications to the relevant supervisory authority and data subjects (where applicable).

Changes to this Privacy Policy

We may update this Privacy Policy at our discretion to reflect changes we deem necessary or to satisfy legal requirements. We will post a prominent notice of material changes on our websites.

Contact Us

We welcome comments and questions regarding this Privacy Policy. Any such questions should be directed via e-mail to admin@perfectomy.com. 

California Consumer Privacy Act Disclosures

These additional disclosures are required by the California Consumer Privacy Act:

Categories of personal information collected. The personal information that Perfectomy collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, fall into the following categories established by the California Consumer Privacy Act:

• identifiers (e.g., name, address, phone number, IP address);
• protected classifications (e.g., age, gender);
• financial and commercial information (e.g., bank account information);
• internet or other online activity information;
• biometric information;
• geolocation data (e.g., computer/device location);
• audio or visual information;
• professional/educational information; and
• inferences drawn from any of the above.

Categories of personal information disclosed for a business purpose. In the 12 months prior to the effective date of this Disclosure, Perfectomy has not disclosed to the third parties identified in the “Disclosing Personal Information to Third Parties” section of the Privacy Notice above personal information that falls into the following categories established by the California Consumer Privacy Act:

• identifiers
• protected classifications;
• financial and commercial information;
• internet or other online activity information;
• geolocation data;
• audio or visual information; and
• professional/educational information.

Right to Access to or Delete Personal Information: The California Consumer Protect Act may provide you with the right to request information about the personal information Perfectomy collects about you, to receive a copy of your personal information, or delete the personal information we hold. If you wish to do any of these things, please contact Customer Service. Depending on your data choices, certain services may be limited or unavailable. You may exercise these rights by sending us an email admin@perfectomy.com.

No sale of personal information. Perfectomy has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act, in the 12 months prior to the effective date of this Disclosure.

Sharing your Personal Information. We share Personal Data with third parties in a manner consistent with our Agreement with you. You may have the right to opt-out of the sharing of this information. You may exercise these rights by sending us an email at admin@perfectomy.com.

Within the last 12 months prior to the date of this Statement, Perfectomy has  not disclosed deidentified information derived from Protected Health Information or other patient health information to third parties but only to the extent such information was deidentified in accordance with the HIPAA expert determination method and/or the HIPAA safe harbor method.

No Discrimination. Perfectomy will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

Cookies and Tracking Technologies

Cookies and other Tracking Technologies. A cookie is a small data file that a website places in your web browser to remember information about you. We use some cookies and tracking technologies for purposes which are necessary for your use of our website, products, or services. These may include technologies which remember your preferences and settings; information that you may enter online; or to keep you logged in to our offerings. With your consent, we may also use cookies and tracking technologies for other purposes.

Strictly-necessary cookies and technology. These are cookies and other technologies that are required for the operation of our website, our Services, and therefore cannot be turned off. You can set your browser or device to block or alert you about these cookies, but functionality may be impaired. These cookies do not store any personal data. These cookies are used solely for the purpose of carrying out or facilitating the transmission of a communication and are strictly necessary to provide you with the information society service you have expressly requested. The use of these cookies for the purposes described above is based on our legitimate interest to ensure your access to and the proper technical functioning of our website, products, and services that you have expressly requested.

Analytical/Performance cookies. Where you have permitted the use of performance cookies, we may use Google Analytics to collect statistical information about how our website and services are used. Google Analytics services involve the use of cookies that collect information such as your IP address or other identifiers, browser information, and information about the content you view and interact with to record how you use the website, our products, and services. These analytics services help us count users, identify popular offerings, and track the demographics and interests of our users.

Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in their web browsers. When a user turns on DNT, the browser sends a message to websites requesting that they don’t track the user. Because standard “Do Not Track” technology is not yet finalized, and not all browsers support DNT, the website’s information collection and disclosure practices, and the choices that it provides to consumers, may continue to operate as described in this Privacy Policy, whether or not a DNT signal is received. We do not honor “do not track” signals from website browsers at this time.

Your Choices: Managing Your Preferences

Your Preferences. If you wish, you can also choose how web browser cookies are handled by your device via your browser settings. Some devices allow you to control this through your device settings. If you choose not to receive cookies at any time, websites may not function properly and certain services will not be provided. Each browser and device is different, so check the settings menu of the browser or device to learn how to change your settings and cookie preferences.

Security

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information.

While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password and that you use unique passwords for all of your online accounts.

Contact Information

If you have any questions regarding the Privacy Policy, please contact admin@perfectomy.com.